Shipping and Returns

Footwork Shop in collaboration with Poste Italiane Sda guarantees a safe and traceable shipping service throughout Italy.

Standard delivery :6.5€ Delivery throughout Italy Tracking Code, 3-4 Working Daysi

Order now and spend at least 50€ delivery isFREE.

Return Policy & amp; Change of Goods:

Return
Once your return has been received and inspected, we will send you an email informing you that we have received the returned item, informing you of the acceptance or rejection of the refund request. In the event of a positive outcome, FOOTWORK WORLD SRL undertakes to issue a voucher of equal value for the returned goods.
To make the return, you must fill in the document that can be downloaded from our area and send it to the email address footworkshopitalia@gmail.com..

 1. Return due to change of size and non-defective productso
Our return policy is valid for 14 days as required by Italian law EX ART. 53 OF THE CONSUMER CODE-D.LGS. 206/2005.).
To complete the return process, we require proof of purchase..
To proceed with the return:
 - no more than 14 days must pass from the purchase;;
 - the items must be unused and in the same condition in which you received them, with the original packaging perfectly intact;
 - items must not be in promotion;
 - the shipping costs are at your expense. We will contact you to collect the defective goods, which will be entrusted to a courier we trust or can be sent directly by you to the addresso
Via pietro Ruggeri da stabello 31 24123 Bergamo
You will receive a voucher for the value of the returned goods within 24 hours of returning the goods to our warehouse.

  

 Substitutions for defective goods
We only replace items if they are defective or damaged in transit. For replacement with the same item, please send us an email to footworkshopitalia@gmail.com..
After our confirmation we will contact you to collect the defective goods, which will be entrusted to a trusted courier. Shipping costs are at our expense.